Monthly Archives: April 2024

136. Good and Bad Customer Service in the Dive Industry

Ocean Conservation, Ocean Health, Scuba, Scuba Diving, Scuba Equipment, Scuba News, Scuba Travel

How would you rate customer service across the dive industry? How do you define good customer service for a dive operator, dive shop, or dive resort? Listen to an example of very poor customer service that we recently experienced plus some examples of how we think about good customer service Plus Wet Notes provides updates … Continue reading 136. Good and Bad Customer Service in the Dive Industry →

135. Listen for a message from Martha – we need to care

Ocean Conservation, Scuba, Scuba Diving, Scuba Equipment, Scuba News

Martha was the last of the passenger pigeon species and died on September 1, 1914. The passenger pigeon was once the most abundant bird on the planet and within a few decades this species went from billions to zero. We need to hear the message from Martha to protect the ocean species from extinction including … Continue reading 135. Listen for a message from Martha – we need to care →